And after the recent updates, details of orders submitted could no longer be tracked, such as the pending status of the orders. We sincerely apologise for this experience and are working on resolving this for you. No evidence was given to show what I did wrong, just that same generic email reply as yours. Clear your shopping cart before clicking through ShopBack Shopback scammed a student. 1 PM AEST, Wednesday. I am not sure if Cash Rewards has any issues with it's tracking, but I feel very upset for using ShopBack as I am missing nearly $300 of cash back so far. Is kinda ridiculous. However, I checked today, all of these flash sales were rejected. i have been paid out almost $2000 so far with CR in the past 18mths. Huh? What the hell you are validating if you said you haven't received any money from Dell and just paying me 27% of what you promised from your own pocket? "Rejected" status indicates that your Cashback has been disqualified by the merchant and hence will not be given. 1065206462. Something has clearly gone wrong on their end or they are simply scamming us. I have a heap of sales from this period that were meant to be validated nearly a month ago that are still pending. I click on Amazon's store link which shows that I am being diverted to the site.
$2299 drone If other website links are clicked after clicking through ShopBack, Cashback will not be tracked (E.g. What is the difference between Pending, Confirmed, and Rejected Cashback statuses? I am asking them to look into it further, as the three reasons they listed for rejection do not apply to my order. Contacted them using their form but have not heard back. 1. See below generic response from "Debra": Thank you for your patience! Thank you for the offered help. Hope it is ok. Yesterday I make a purchase of a camera body and lens which total $2800 and again it doesn't track. 4. While you have made a purchase on hp australia via the ShopBack platform, the following scenarios may have disrupted the trackability of your transaction: Currently waiting for three cashback to be added to my account. I appeal for your just and fair assessment and look forward to your favourable reply. Also have the same issue with Uniqlo every time - sometimes it was attributable other times not. Please feel free to reach out to us at help@shopback.com.au if you need anything! Tracking takes up to 4 days, and this is also indicated on this page. I go the Shopback website, no other tabs open, no ad blockers running, nothing to disturb the process. Are merchants paying to get their deals on here? Here are some tips to ensure a successful transaction:
Upon receiving the updates from hp australia, your Missing Cashback claim for Order ID was rejected because your order was not attributed to ShopBack. I have raised the question to them but they haven't been overly helpful and say it will take at least another 3 weeks (14 business days) for them to get a first response back to me on the issue.
No items in cart, only add them after I have been taken to the site by Shopback. Normally they are pretty good to add it back when you click on missing cashback but couple of times I had to chase them up when they didn’t adjust for the uplift in the cashback. According to ShopBack GO, the expiry date allows their restaurant partners to better plan their seating capacity.
https://imgur.com/a/h9T7E7k. Day later I've got a "Pending" cashback in my account, not 10% rate ($242) that was active on a day of purchase, but ~2.7% ($67.20) without any explanation why. @Winston100s: Yes unfortunately it could be something like that. @gotyourback please sort out. I've never had any problem with them.
I'm not sure if its Dell or Shopback that is behind this issue. 3.
When will my pending Cashback become confirmed? You can expect confirmation by 9 Jul 2019 when our partner store ensures that you did not make any cancellation, return or exchange. Unbelievably waste of times for a few dollar to be credited in 3 months. The biggest issue I have is when I get cashback, and sellers make mistakes. Clearly not an issue on my side because I follow all the instructions and terms you have on your website. I applied through a recruiter. First time it didn't track was a $1800 which was 1.5 months ago, I tried claiming through their website but seems to be hopeless. Ordered $2500 Dell laptop from dell.com.au with Shopback Chrome plugin enabled, should be 10% cashback, ~$250. I hope there is no confusion between purchase order number 1065201933 and purchase order no. Payment or stay was not completed. "We'll investigate" and it ends there. I don't care anymore if Shopback is a scam or just totally disfunctional business, I'm out. Ordered a few drones below from Amazon and followed instructions. Need to contact them to clarify it but there is no appeal option…. Ok, I try to follow up and send another email to [email protected].