'We will never be able to avoid outages entirely' CTO confesses, Outraged outage-struck Equinix customer billed for dead rack check. UPDATE 13/07/2020 – Smile resolved these issues and customers regained access to their accounts on 11 July. Been with Smile s long time, don't want to move but all the issues are really not acceptable. @bankwithsmile App down again and nothing on the website. When will you LEARN to communicate?
Why any of you stay with them is beyond me. You can understand more and change your cookies preferences here. You also won’t be able to use the app, if your device is jail broken.You’ll need an iPhone 5s / iPad Air or newer – running iOS 11.0 or above.If you are not able to update to this version, you can log into smile online banking to access your accounts.Terms of useWe collect non-personal user data to monitor how well the app works.
Indeed, @bankwithsmile can you advise why your app constantly brings errors up on mother in laws account. @bankwithsmile app not working ? How do you rate Smile over the past 3 months? @bankwithsmile app issues again???? This app is available only on the App Store for iPhone. And device is a new ish iphone, @jugglerbry worth of transactions, Apply for any other smile products you fancy, Using advanced encryption to stop unauthorised users reading Have been with smile almost since it began when it was the “internet bank”. By continuing to browse you consent to our use of cookies. What are you doing?? Hi Damo9999, I'm sorry to hear you've decided to switch banks following the introduction of our new app. @bankwithsmile urgent card stolen at cash point, I have been waiting on the phone for 20 mins, what do I do? @bankwithsmile your live web chat seems to be down.... @bankwithsmile How about your web app working for once? On the flip side of that, is a SWIFT code required for a similar transfer? What is happening with the app and your customer service? The app, this morning, once again is ‘temporarily unavailable.’ ? You can’t pay in cheques and you can’t stop the app saving every persons details that you transfer money to.
The Smile app and online banking platform are both currently unavailable, affecting around 40,000 who use the app and online banking on a typical day.
@cfgmiller Lines are open Mon-Fri 8am-6pm and weekends 9am-5pm. If course back when I worked there we had processes to stop this kind of thing and people who did customer service not sales. @bankwithsmile online banking issues. @bankwithsmile the app is not working, again!!! @bankwithsmile Why are your communication channels not working - I have tried live chat and secure messaging. The bank hasn’t confirmed why the digital services slowed down, but the app and online banking platform are unavailable while the bank works to fix the issues. #joke. @AbetheNaive The app is crashing after trying to log in with finger touch. Update please! @bankwithsmile hi, I'm trying to respond to a secure message but it keeps showing an error. Smile were an English rock band based in London, and the predecessor to rock band Queen.The band was formed in 1968 by Brian May, who went on to become Queen's guitarist.It included Tim Staffell as lead singer and bass guitarist, and later, drummer Roger Taylor, who also went on to play for Queen.They recorded only six songs and disbanded in 1970. @bankwithsmile App down again and nothing on the website. Same thing happens when I tried sending a new message. and are subject to status and our lending policy. @bankwithsmile hi. I have walked, it was a good service. @bankwithsmile trying to make time limited payment and yet again your verification system not functioning- very annoying - please sort your IT issues which happen far too often. Fraud number is not working. @bankwithsmile app not working ? 990937. Credit facilities are provided by The Co‑operative Bank p.l.c. This is becoming an unacceptable norm!!! Exciting. we can help. Useless. @bankwithsmile Why are you bothering asking about server issues rather than your customers problem “why were the transactions refused”? @bankwithsmile More issues again with mobile banking. @bankwithsmile you’ve told me to update the app- I have and now it’s not working! @bankwithsmile Strange that Co-op bank runs on the same platform and server but there mobile and internet banking are not down. @bankwithsmile Having a problem paying my dentist on the phone with my smile debit card - won't go through! When TSB faced its banking outage in 2018, customers were targeted with phishing texts and scam phone calls by opportunistic criminals.
regulated third-party providers. Is it down again? - Dan.
@bankwithsmile Can't log in on your website now: too many redirects, apparently. @bankwithsmile app not working, no-one available to answer my call and nearest branch miles away.